Soft Facilities Management
Creating safe, clean, and welcoming environments.
Your workplace is more than just bricks and mortar, it’s where people connect, work, and thrive. At DIO Facilities, our Soft Facilities Management (Soft FM) services focus on the people-facing side of your operations, ensuring your spaces are clean, secure, and inviting. From day-to-day cleaning and catering to waste management and landscaping, we provide tailored solutions that enhance comfort, safety, and productivity.
Our integrated approach means you’ll have one reliable partner managing all aspects of your support services, giving you more time to focus on your core business.
Core Soft FM Services We Deliver
Our Soft Facilities Management services create safe, comfortable, and welcoming environments for your staff, visitors, and customers. Every service is designed to maintain high standards, ensure compliance, and reduce operational disruption.
Cleaning Services
We offer professional cleaning solutions for every sector, ensuring hygiene, safety, and visual appeal.
Commercial Cleaning
- Daily office cleaning, including desks, floors, and communal areas.
- Deep cleaning of carpets, upholstery, and hard surfaces.
- Window cleaning, internal and external, including high-level access.
- Sanitisation of touchpoints to reduce infection risk.
Retail & Hospitality Cleaning
- Shop floors, display areas, and fitting rooms cleaned to customer-facing standards.
- Hotel and restaurant cleaning, including kitchens, bathrooms, and communal spaces.
- Specialised event and post-event cleaning.
Healthcare & Public Sector Cleaning
- Infection control cleaning in compliance with health regulations.
- Sanitisation of waiting areas, corridors, and specialist facilities.
- Waste management and clinical waste handling.
Catering Services
We deliver professional catering solutions that enhance workplace satisfaction and customer experience.
Corporate Catering
- Staff canteens and coffee stations, fully managed.
- Menu planning and dietary requirement management.
- Freshly prepared meals, vending solutions, and hospitality services.
Event & Hospitality Catering
- Temporary catering for conferences, meetings, and VIP events.
- Buffet, plated service, and bespoke menu creation.
- Hygiene and compliance monitoring throughout service.
Grounds & Exterior Care
- Hard and soft landscaping maintenance.
- Car park resurfacing, line painting, and lighting installation.
- Exterior cleaning for cladding, facades, and signage.
- Winter services: gritting, snow clearance, and flood response.
Landscaping & Grounds Maintenance
Our teams maintain outdoor spaces to reflect your business’s professionalism and safety standards.
Soft Landscaping
- Lawn mowing, planting, hedge trimming, and seasonal planting.
- Tree and shrub care, pest and disease management.
Hard Landscaping & Exterior Care
- Pathways, car parks, and hard surfaces maintained and cleared.
- Graffiti removal, exterior cleaning, and signage upkeep
Seasonal Services
- Winter gritting and snow clearance.
- Leaf removal, flood response, and seasonal preparation.
Washroom Services
Clean, well-stocked washrooms are essential for hygiene and workplace satisfaction.
Facilities Maintenance
- Regular cleaning and sanitisation of all washroom facilities.
- Stocking of soap, paper towels, hand sanitiser, and feminine hygiene products.
- Odour control and air freshening systems.
Specialist Hygiene Services
- High-touch point cleaning and deep sanitisation routines.
- Water quality and hygiene checks, including compliance testing.
Pest Control Services
We protect your premises from infestations with proactive and reactive pest management.
Inspection & Monitoring
- Site surveys to identify risks and vulnerabilities.
- Regular inspections with digital reporting for compliance.
Treatment & Control
- Rodent, insect, and bird control using safe and effective methods.
- Humane trapping, baiting, and exclusion strategies.
- Emergency response for urgent infestations.
Compliance & Reporting
- Full documentation to meet health and safety regulations.
- Advice and implementation of preventative measures.
Waste Management & Recycling
Sustainable waste management reduces environmental impact and keeps your site clean and organised.
Waste Collection & Disposal
- General, recyclable, and hazardous waste management.
- Scheduled collections aligned with operational requirements.
Recycling & Sustainability Initiatives
- Implementation of recycling programmes for paper, plastics, metals, and organic waste.
- Monitoring and reporting to track waste reduction goals.
- Advice on reducing single-use items and improving overall sustainability.
Window Cleaning Services
Clear, spotless windows improve the impression your business creates.
Internal & External Window Cleaning
- Routine cleaning for offices, retail spaces, and public buildings.
- High-level access using rope access and water-fed pole systems.
- Glass maintenance, including frame and sill cleaning.
Specialist & One-Off Services
- Post-construction cleaning and high-rise window access.
- Seasonal and event-driven cleaning programmes.
Why Choose DIO Facilities for Hard FM?
Unique Service Delivery
Bespoke solutions to suit your business and sector.
High Standards of Cleanliness and Safety
Creating welcoming environments for staff and visitors.
Sustainability Built In
Reducing waste, sourcing responsibly, and improving energy efficiency.
One Integrated Partner
Managing all your Soft FM needs under a single contract.
Experienced Teams
Trained professionals delivering reliable results every day.
Enhancing Your Workplace Experience
Soft FM is at the heart of the day-to-day experience in your workplace. With DIO Facilities as your partner, you’ll have confidence that every detail is taken care of, from spotless cleaning and efficient waste management to safe, well-maintained grounds and welcoming catering.